Freight Forwarder / Customer Services - Nottingham - £22.5k


Freight Forwarder / Customer Services - Nottingham - £22.5k

 

Role Overview

A Freight Forwarder keen to utilise their Customer Services skills and get into an IT Support role issought after by our client based in Nottingham. A salary of up to £22,500 is available dependent upon experience.

 

This vacancy is focused on Customer Service and Support for Freight Software and the successful applicant will require knowledge of the freight forwarding industry as an essential prerequisit.  You will have strong customer services skills and some basic knowledge installing or supporting software applications is highly advantageous, although training will be provided. You may have a background in customer service or first line helpdesk support, but the key experience will be your knowledge of the freight industry or logistics.

 

The Freight Forwarder / Customer Services Executive will troubleshoot software issues and advise customers on appropriate action. Previous customer services or call-logging experience is ideal.

 

Required skills:

- Previous Freight forwarding experience

- Previous Support or Customer Services experience

- Some experience of Desk Support and troubleshooting

 

Who would suit this role?

This is an excellent role for an experienced customer services executive with experience in freight and logistics or an IT Support Analyst with solid software applications support experience.

 

Salary:

Basic salary from £20,000 to £22,500 basic plus benefits.

 

Location:

Nottingham, Nottinghamshire

Commute from: Woollaton / Beeston / Bilborough / Hucknall / Ilkeston / Stapleford / Arnold / Derby

 

To Apply:

Please send your CV to Peter Strutt of CV Screen in strict confidence.

 

In Summary:

- Freight Forwarder / Customer Services vacancy in Nottingham, Nottinghamshire

- Previous Freight forwarding experience or Logistics

- Previous IT Support or Customer Services experience

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