Helpdesk Support Analyst - 1st Line / SQL - Reading - £23k


Helpdesk Support Analyst – 1st Line / SQL – Reading - £23k

Role Overview

A Helpdesk Support Analyst is required to support for various UK clients by our Software Services Provider client. A salary of up to £23,000 is available.

The Helpdesk Support Analyst will support clients as a technical point of contact in the Software Support team responsible for troubleshooting management software applications based on Microsoft SQL Server and Windows Server operating systems. You will have a good knowledge of Windows troubleshooting and SQL and you will be trained on the company software.

The technical environment within which you will learn and train will cover: SQL server, Windows Server and Client O/S (XP, 2003, Vista, 7, 8, 2008, 2012), Crystal Reports, IIS and Networking.

Client

Our client is an expanding organisation offering Business Software for International clients based a short walk to Reading station.

Required skills:

- Strong customer services experience

- Previous IT Helpdesk Support preferably in a software environment

- Some experience supporting SQL Server and Windows Server

Who would this role suit?

This role will suit a Helpdesk Support Analyst or 1st Line Support Technician with strong customer service skills and good technical background.

Salary:

Salary from £21,000 to £23,000 basic plus Pension

Location:

Reading, Berkshire

To Apply:

Please send your CV through to Peter Strutt of CV Screen in strict confidence.

CV Screen is the IT Recruitment Agency managing this vacancy.

Summary:

- Helpdesk Support Analyst vacancy in Reading, Berkshire

- Previous Helpdesk and Troubleshooting experience required

- Preferably SQL Server and software applications support skills required

 

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