Helpdesk Support Technician


A Helpdesk Support  Technician with experience supporting users with 1st Line technical faults is required by our IT and Telephony client based in Leatherhead, Surrey. A salary of up to £18k basic is available plus shift allowance.

As Helpdesk Support Technician you will maintain SLAs on support tickets ensuring that customer problems are resolved to a satisfactory conclusion or escalated to the correct team. The successful candidate will ideally have solid knowledge of Microsoft Operating Systems support as well as some telephony support (VOIP for example).

The ideal applicant will be keen to gain experience with some of the following technologies: Microsoft Server 2016, Exchange administration, Office 365, Cisco Meraki and Zyxel firewalls, Solarwinds, Sophos Anti-virus. Training can be provided.

Our Client

Our client is a long-established IT & Telecoms company with a core team of 30 staff. They are accredited investors in people and offer their staff opportunity to grow and develop.

Required skills:

- 1st Line IT Support experience

- Microsoft O/S and strong hardware and software support

- Strong fault diagnosis and communication skills

 

Who would suit this role?

This is an excellent role for an IT Support Technician with 6 to 12 months of helpdesk or 1st line IT Support experience to join a well-established and rewarding employer based in Leatherhead, Surrey.

Salary:

Basic salary to £18k basic plus shift allowance of £1,700

Location:

Leatherhead, Surrey

Commute from: Epsom / Sutton / Redhill / Reigate / Dorking / Chessington

To Apply:

Please send your CV through to Peter Strutt of CV Screen in strict confidence.

Summary:

- IT Support Analyst vacancy in Leatherhead, Surrey

- Microsoft Operating Systems support experience required

- Telephony support and experience (VOIP / DSL)

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. www.cvscreen.co.uk




Similar Jobs

IT Systems Administrator

An experienced IT Systems Administrator is required by a market leading specialist manufacturer to support the day to day running of the IT function at the UK head office. The successful can …  more

Software Developer

Are you a Software Developer? Are you looking for a role with great progression routes and the opportunity to work alongside an experienced IT team? Do you have experience in a .NET environment?  …  more

IT Systems Administrator

IT Systems Administrator We are on the look out for an experienced IT Systems Administrator to provide sole support for a marketing leading business based in the Cressex Industrial Estate where you& …  more

Latest IT Jobs

  • IT Support Engineer

    An IT Support Engineer is required in the Thame area for a hands-on infrastructure position with our client in the Tech sector. A salary of up to £25,000 is available.The IT Support Engineer wil …  more

  • Software Support Analyst

    Are you an experience Software Support professional looking for a role with lots of career progression - potentially into a projects role?  Are you looking to work for one of Mansfield’s le …  more

  • Service Desk Team Leader

    Are you an experienced Service Desk / Helpdesk Support Professional looking to step up into a line management role?  Would you love to work for an established company who are enjoying a period of …  more