IT Support Analyst


IT Support Analyst

An IT Support Analyst with solid 2nd line support skills who is looking to progress their IT career and join a rewarding employer with multiple sites in the UK would be interested in working for our client based in Cheltenham, Gloucestershire. A salary of £27,500 basic including shift allowance (£3,500)

The role of the IT Support Analyst is to provide day-to-day 2nd line support for users across a range of Microsoft Network Infrastructure covering software, hardware, network and infrastructure support across multiple sites. You will have a background in 2nd line Service Desk Support and experience working to SLAs and preferably in an ITIL service management environment.

Our client is in the process of rolling out Office 365 so knowledge on this front would be highly advantageous as well as skills across Windows 7 & 10 and other operating systems. Strong knowledge of Active Directory, SCCM, Windows Server, TCP/IP Networking, Citrix, VMware or other virtualised environments.

Required skills:

- Strong 2nd line support and user support

- Strength in O365 and Windows OS

- VMWare and SCCM skills are highly useful

- Network Infrastructure support experience

- Full UK Driving Licence

Who will suit this role?

This is a role for an experienced IT Support Analyst with strong Windows Operating Systems experience. You will be based from offices near Cheltenham, Gloucestershire, but occasionally required to travel to site, so a driving licence is essential.

Salary:

Basic salary from £24,000 basic and shift allowance of £3,500 plus pension, life insurance and bonus

Location:

Cheltenham, Gloucester

Commute from: Gloucestershire / Oxfordshire / Cirencester / Stroud / Tewkesbury / Evesham

To Apply:

Please send your CV through to Peter Strutt of CV Screen in strict confidence.

Summary:

- IT Support Analyst vacancy in Cheltenham, Gloucestershire

- Strong 2nd line support and user support

- Strength in O365 and VMWare skills required

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