IT Helpdesk Analyst - 1st / 2nd Line - Mansfield - £17k


IT Helpdesk Analyst - 1st / 2nd Line
Mansfield, Nottinghamshire
Salary up to £17,000 plus benefits
Benefits inc pension, £1k bonus and great training and progression

Role Overview
A Junior IT Support Technician / Helpdesk Analyst, with strong customer service skills and, ideally, some previous experience of providing IT support , is required by a leading software house in Mansfield.

In this varied role, you will be part of a team providing first class remote technical support to customers whilst SLA's are met and all customers are satisfied with the services. 

Skills Required
- Previous experience within an IT helpdesk / IT support role
- Experience working with SLAs
- Excellent communication and customer service skills
- Have an understanding of ITIL would be a distinct advantage

Client
Our client is a well established and successful software house with an excellent reputation

Salary
Salary up to £16,000 plus benefits

Location
Mansfield / Nottinghamshire

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. www.cvscreen.co.uk




Similar Jobs

IT Desktop Support Analyst - Superb Role - Watford

If you’re looking for a fantastic new IT Support role in the Watford area, then we have a great opportunity for you. You’ll join a Global organisation within the Property Sector who develo …  more

IT Support Engineer - Windows / Mac OSX - Central London - 28k

A talented IT Support professional is required by a market leading company in the digital sector. This position will join an established team in providing first class IT support to internal team membe …  more

IT Support Analyst

IT Support Analyst An IT Support Analyst is required to support for various UK clients by our Software Services Provider client. A salary of up to £23,000 is available. The IT Suppor …  more

Latest IT Jobs

  • IT Support Engineer

    IT Support Engineer An IT Support Engineer with experience upgrading to Windows 10 is required by our client based in Sandy, Bedfordshire. A salary of £21,200 basic is available for this 6 mont …  more

  • IT Infrastructure Engineer

    IT Infrastructure Engineer An excellent opportunity has arisen with a leading IT consultancy and Support Services company in the West Yorkshire area for an IT Infrastructure Engineer to join our clie …  more

  • Web Project Manager

    Are you an experienced Web Manager / Producer looking for a move into a Web Project Management role?  Are you looking for a role that involves web content, website optimisation and analytics / re …  more