IT Support Analyst - Networking - Tonbridge
If you are seeking a great company to work for and an exciting IT Support position with prospects, then our client near Tonbridge has an excellent role in 2nd line support for you. A salary of up to £25k basic is available.
As IT Support Analyst your role will support over 400 users across multiple sites, performing daily network tasks and desktop support as well as installing, maintaining and upgrading all IT related equipment across the business. You will train new colleagues on system backup procedures and ensure all helpdesk tickets are responded to in a timely manner and ticketing system is maintained with up to date call information.
You will also provide weekend support on a rota basis.
Your best asset will be your aptitude for problem solving and a proactive approach to identifying ways to improve the services provided within the IT Support team. Your voice will be listened to as our client is not so big that you will become a number, but as a medium sized firm they have the ability to take you and your career seriously.
- Strong IT Support skills in a sizeable helpdesk (200 to 400 users)
- Knowledge of Active Directory, DNS & DHCP preferable
- Working knowledge of Windows OS and Microsoft Office Products
- ITIL experience is preferred, but not essential
Who would suit this role?
This is an excellent role for an experienced IT Support Analyst with solid helpdesk experience covering 1st and 2nd line support across multiple sites in the UK. Occasional travel required. You will be based from offices near Tonbridge, Kent.
Basic salary to £25,000 plus pension and benefits.
Commute from: Tunbridge Wells / Maidstone / Aylesford / Sevenoaks / Sussex
Please send your CV through to firstname.lastname@example.org in strict confidence.
- IT Support Analyst vacancy in Tonbridge, Kent
- Network Support and Desktop Support experience required
- Multisite support for a well established employer.
Job ref: 13239
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