Senior Helpdesk Analyst
Are you an experienced IT Support / Helpdesk Support Professional looking to step up into a line management role? Would you love to work for an established company who are enjoying a period of extended growth? If so, CV Screen has the role for you.
Along with a competitive basic salary, you will also have the opportunity to take on paid overtime and benefits including Private Health, Death in Service Cover and Pension.
An experienced Helpdesk Analyst, who will have strong technical background (Microsoft, Windows, VMware), excellent line management / mentioring skills and ideally, experience of managing 3rd party suppliers, is required by a leading business based in Manchester. A salary of up to £26,000 is offered depending on experience.
As the Senior Helpdesk Analyst, you will lead the small Helpdesk / IT Support Team - providing mentorship to the junior team members, managing resources (both equipment and manpower), acting as an escalation point and creat support guides.
The Senior Helpdesk Analyst will ideally have the following skills / qualifications:
- Extensive previous experience within an IT helpdesk - ideally with some mentoring experience
- Strong knowledge of Windows OS, Microsoft Server and Active Directory
- Excellent telephone skills and strong written communications
- Strong line management / mentorship skills
Basic salary to £26,000 + Benefits
Please send your CV to Graham Auld at CV Screen in strict confidence or call Graham on 01494541870 for more details
CV Screen is the Recruitment Agency managing this vacancy.
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