Software Support Analyst


A Software Support Analyst is required to provide support for various UK clients by our Software Services Provider client based in Central Reading. A salary of up to £23,000 is available for the right applicant.

The Software Support Analyst will support clients as a technical point of contact in the Software Support team responsible for troubleshooting management software applications based on Microsoft SQL Server and Windows Server operating systems. You will have a good knowledge of Windows troubleshooting and SQL and you will be given training on the company software.

The technical environment within which you will learn and train will cover: SQL server, Windows Server and Client O/S (XP, 2003, Vista, 7, 8, 2008, 2012), Crystal Reports, IIS and Networking.

Client

Our client is an expanding International organisation offering Business Software for International clients based a short walk to Reading station.

Required skills:

- Strong customer services experience

- Previous IT Helpdesk Support preferably in a software environment

- Some experience supporting SQL Server and Windows Server

Who would this role suit?

This role will suit a Desktop Support Analyst keen to join a growing and rewarding employer who offers training and career development. 

Salary:

Salary from £21,000 to £23,000 basic plus Pension and Training

Location:

Reading, Berkshire

To Apply:

Please send your CV through to Peter Strutt of CV Screen in strict confidence.

CV Screen is the IT Recruitment Agency managing this vacancy.

 

Alternative Titles:

IT Support Technician / 1st Line Support Technician / Helpdesk Support Analyst / Application Support Analyst

Summary:

- Software Support Analyst vacancy in Reading, Berkshire

- Previous Helpdesk and Troubleshooting experience required

- Preferably SQL Server and software applications support skills required

 

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