Technical Support Advisor


Technical Support Advisor

Do you have a passion for IT and for cars? If so we have the perfect opportunity for you to join a leading automotive tuning and remapping specialist based in the Warwickshire area. This is a technical support advisor role helping to respond to customer requests and enquiries for products / services.  

The background of the ideal candidate would be someone who is from an IT support or service desk environment who has excellent customer services skills to deal with customer enquiries and provide product advice but also has the technical capabilities to produce custom file writing.

This is a unique position therefore the first six months of the role will be a lot of training on our client systems and products, therefore it is crucial that the successful candidate has good attention for details and strong IT skills. With it being an advisor role having good customer services skill is a must for this role, a passion for cars too is a real desirable for this role as well.

Responsibilities / Skills required:

·         Strong communication skills, telephone, written and presentation

·         Previous experience within an IT position

·         Custom File writing experience across several marques is essential (additional training provided to hone skills)

·         MS office packages

·         Telephone handling skills / experience

·         Sales and customer care skills / experience

·         An interest in cars

-    Client –

CV Screen is recruiting for a leading organisation who have a strong brand within their sector and offer great career prospects.

Who this role will suit?

This is an excellent opportunity for a graduate from an IT background who has an interest in cars of an IT helpdesk or support professional looking for a role that offers great progression opportunities.

Salary / benefits:

£18,000 – 22,000 depending on experience.

Location:

Alcester

To Apply:

Please send your CV to Mark Chaumeton of CV Screen in strict confidence, CV Screen is the Recruitment Agency managing this vacancy.

Summary:

Technical Support Advisor

Vehicle tuning

Based in Alcester

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